Snow Removal Questions and Answers

The recent heavy snowfall has raised some questions about the Town's snow operation policies for clearing roadways. The Town's goal is to provide you with the best possible service within the constraints of personnel and equipment available. Here are a few common questions about snow removal:

How does the Town prioritize streets for clearing of snow?
The top priority for snow clearing are arterial streets including Lincoln Avenue , Mainstreet, 20 Mile Road, Hilltop Road , Jordan Road, Pine Drive and Stroh Road .

Once the main roadways are cleared, the second priority for snow clearing are collector streets including Tallman Drive, Seibert Circle, Riva Ridge, Bradbury Ranch Parkway, Clarke Farms Drive, J. Morgan Boulevard and Nate Drive.

The next priority is school bus routes, if not included as a part of the above-listed streets.

Finally, snow plows will clear local roads (non-school bus routes and cul-de-sacs) which are only plowed after 10” or greater of accumulated snow.

I shoveled my sidewalks and a snow plow later recovered the walks with snow. Will the Town clear the sidewalks?
The Town does not have the manpower to go back and clear walks. The Town doesn't’t intentionally cover sidewalks, however, it is an unfortunate by-product of clearing streets. Plows must move at a speed great enough to get the snow off of their blade and therefore, they may inadvertently throw snow far enough to cover sidewalks.

The snow plow has blocked my driveway with snow; will plows remove piles to get me out?
The Town will make one pass along non-school bus route residential streets. It will be the resident’s responsibility to get from the driveway to the cleared path. When we plow your street, some snow will get back on your driveway and we know this can be frustrating. You can help by shoveling the snow from your driveway into your yard, as any snow you place in the street will probably be pushed back into your driveway by a passing snow plow.

I have an urgent meeting, doctor’s appointment, or a flight to catch – will the Town plow a path for me to get out?
The Town will accommodate emergency 911 calls only. However, we are unable to fairly prioritize the individual concerns of over 45,000 residents.

Will my street be plowed from curb to curb?
Typically only a single pass (12’ to 15’ wide) will be made on local streets. Individual homeowners need to make efforts to get out to the cleared path. Plowing wider paths creates larger snow piles, which may end up blocking driveways.

The Town appreciates your assistance and understanding regarding this service. If you have questions about the status of a particular street or want to report hazardous street conditions, please call 303.841.0353 from 8 a.m. to 5 p.m., Monday through Friday or email us.